TERMS AND CONDITIONS

GENERAL TERMS FOR OFFERS AND PROMOTIONS:

CaratPlus reserves the right to refuse the usage of any promotional vouchers at any point of time. Some situations where your order may be cancelled include, without limitation, misuse of any promotional vouchers, unauthorized usage of vouchers or inaccuracies of voucher pricing and value thresholds. The voucher amount will not be refunded for such cases.


CaratPlus.co.in can change offers at any time. All rights are reserved to CaratPlus


Vouchers which have expired cannot be used on the Website. CaratPlus can at any time ask the customer for the proof of having received the voucher. Promotional discount vouchers can be used only on specific orders as deemed fit by CaratPlus.


CaratPlus reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market from time to time Vouchers cannot be clubbed with any other offer on the web site. Only one voucher can be used per order unless otherwise stated for a payment received after the expiry of the Voucher the discount will not be applicable on that order.


CaratPlus reserves the right to change in any social network website's offers and discount and price at any time.

SHIPPING AND DELIVERY POLICY:


Caratlus.co.in provides shipping facility for each and every order within India. Your delivery is fully insured. We would request all customers for inspecting the package if in case there is any damage before receiving the product. Once the product is packed, we ship and deliver it with the help of the courier service provider for free.


Every package of jewellery from CaratPlus will reach your doorstep in a durable condition and properly packed in a temper-proof packing. Even if it is a gold coin, jewellery or solitaire, the item will be delivered in good packing with all the required certificates.


The customer will have to mention the address and provide other details of the person, who will make sure to collect shipment during the time of purchase. During the time of placing of the order, the customer will have to state the complete name of recipient as it is stated in their photo identification that is approved by the Government. At the delivery destination, the recipient will be required to collect the product and has to provide with any government issued identity proofs.


If in case, customer wants anybody else to receive delivery on their behalf, further details are required during the time of ordering the product. The items will be delivered to the person directly at the right place and once the order gets processed, the receivers details cannot be changed. The customer can change shipping address only till the order is actually shipped.


The person who receives the product are expected to open such package and then check the contents before receiving the delivery.


If at all the recipient is unavailable during the time of delivery, courier service company will try to deliver the product for a maximum of 2 times. If you are still not reachable/available, the same will be returned to CaratPlus. The cost of handling and re-shipment during the times of non-delivery to the customer will be chargeable to the customer.


Guarantee of the delivery of the product is subject to the terms and conditions of courier company. Any kind of discrepancy in the details of the receiver will result in non delivery of such product.


FREE GIFT PACKAGING :


Inn case your purchase is intended as a gift, we offer free gift packing, along with a gift message of your choice. Your gift will be delivered in distinctive Carat Plus gift packing. So whether you order a gift to give to your loved ones personally, or want us to deliver it, the recipient is sure to be impressed.


To send a free gift message with your gift, Add Gift message during checkout process. Your personal message will be printed on a distinctive card and delivered along with the gift.



CONFLICT-FREE DIAMONDS

All diamonds have been purchased from legitimate sources, not involved in funding conflict and in compliance with then United Nations' regulations and the Kimberly Process. Diamond Ideals hereby guarantees that these diamonds are conflict free and are not "blood diamonds", based on personal knowledge and/or based on written guarantees provided by the suppliers of these diamonds.


TERMS OF SERVICE:


Please read these terms of use carefully before using this this website. This website is operated by Carat Plus. Throughout the site, the terms "we", "us" and "our" refer to Carat Plus. Carat Plus offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.


By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.


Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service .If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.


We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


ONLINE STORE TERMS:


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and you have given us your permission to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the  Service, violate any laws in your jurisdiction (including but not limited to copyright laws).


You must not transmit any worms or viruses or any code of a destructive nature. A violation of any of the Terms will result in an immediate termination of your Services.


GENERAL CONDITIONS:


We reserve the right to refuse service to anyone for any reason at any time. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


MODIFICATIONS TO THE SERVICE AND PRICES:


Prices for our products are subject to change without notice and depends on current gold and diamond values. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


PRODUCTS OR SERVICES:


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.


We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.


We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


ACCURACY OF BILLING AND ACCOUNT INFORMATION:


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, /or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.


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